operational needs assessment

What Is An Operational Needs Assessment?

Of course, you want your business to run efficiently, but when you are actively working to manage your business, it can be hard to get a clear picture of where the bottlenecks are in this process. Or, to take it a step further, if you know where the problem is, learning how to break down the problem into actionable steps that can streamline your process can be challenging.

Sometimes streamlining your operations is as simple as updating a work process or communicating openly; other times, it’s identifying which team members do not fully grasp the goals of your business or the importance of standard practices.

At Nexagy, we have a four-pronged approach to help business owners identify, define and value their goals. We invest heavily in this process and work hard to help you understand the potential of your enterprise. We have cultivated this process to help business owners achieve their desired results.

The first step in our process is the operational needs assessment, or needs analysis. Before identifying HOW to improve your business, we must recognize its strengths and weaknesses. We use the needs assessment to provide crucial data points that let us know where we need to focus our strategic analysis and operational refinement.

Why Are These Assessments Necessary?

When your business is not functioning optimally, it can be hard to know where to begin. A needs assessment is a perfect way to help you identify key areas for improvement and set your team on a path of continuous improvement. When you partner with us, we invest in your success. Our Operational Assessment is the first step in integrating ourselves into your team. We want to understand your company’s processes, the goals you are working toward, and the values that are important to you. The assessment is a helpful process that allows us to get immersed in your world so we can quickly go from being an outsider to a valuable member of your team. In addition, it will enable us to build trust and rapport with your team members and gain critical knowledge of how your business runs.

Many times the clients we work with know changes are needed and sweep into action making drastic changes that cause detrimental effects because they are out of line with the overall strategy. Extreme measures can cause distrust among team members and create other issues. Another common tactic is to do nothing and hope that, over time, things will improve. Having the right people on your team to help is key. Having an expert in your corner is a game changer. When you work with us you can benefit from our years of knowledge and business acumen. It is not our goal to take over your business; we want to help you identify areas in which you can make simple changes to improve your operational flow.

When you work with us you’ll get a complete company diagnosis when you receive an operational assessment. This is hugely beneficial because now you’ll be able to develop meaningful strategies that specifically target weaker areas or build on the strengths of existing ones. The goal of this process is to keep you abreast of the daily operating functions of your business; many people think of it like getting a checkup at the doctor. We all see the value in a preventative measure that could avoid a more costly procedure down the road. In addition, it gives you a chance to make minor adjustments instead of significant restructuring.

What Is Identified During These Assessments?

It is our goal to identify all areas where you could streamline your business. Common questions we ask as we move through each department are:

  • What problems are you facing?
  • What costs can be reduced?
  • What impact will mitigating these costs have on profits?
  • What resources would be wasted?
  • How can these resources be saved?
  • How are the operational needs affecting your company’s reputation?
  • What can we do to make a difference in these areas?
  • How can we help this organization over time?

As we answer these questions, problematic systems are revealed, and well-running systems shine. We help you identify long-term goals and break them down into actionable steps you can implement immediately. History shows us that businesses that constantly look for ways to improve are the ones that stand the test of time. For example, recent statistics show that more than 10% of businesses declare bankruptcy yearly; operational assessments can be crucial in avoiding those results by acting early before financial issues become critical. At Nexagy, we love to help businesses grow, and we’ve worked hard to develop this process to help you achieve your goals faster. Contact us today to schedule your assessment!

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